After-sales service
Marabin adhere to the corporate culture of "Integrity, Harmony, Innovation, and Excellence," and insist on the business strategy and policy of "providing customers with high-quality products and services." With high-quality products, good reputation, excellent after-sales service, and continuously innovative products, we always provide customers with better quality environmentally friendly inks, automotive paints, and advertising paint solutions!
Pre-sales
Provide professional technical consultation and advice on selected related products for customers;
Provide purchasing advice guidelines based on customers' material usage environment and needs;
In-sales
Provide full technical support, help customers select materials, provide usage guidance, maintenance, and other comprehensive services;
Truly achieve one-stop purchasing; relieve customers of worries, saving time, money, and effort;
After-sales handling
Quality issue handling: If customers report quality issues with the paint, such as film peeling, discoloration, etc., promptly feedback to technical personnel for investigation. If it is a quality issue with the product itself, provide the best solution for the customer.
Construction issue resolution
For problems encountered by customers during construction, such as spray thickness issues, mixing ratios, uneven brushing, drying too quickly, etc., provide technical support via phone or other means to help customers resolve issues.
Complaint handling
Establish dedicated complaint channels, such as complaint hotlines, email, etc. Take customer complaints seriously, investigate, handle, and provide feedback results in a timely manner according to the complaint handling process, allowing customers to feel the company's attention to their opinions.
Quick Navigation
National Service Hotline:+86-0751-3879198
WhatsApp:+8615303061404
E-mail:mlb@mlbcoat.com
Website:www.malaibin.com
Address: No.2, Ping An 1st Road, Zhuji Industrial Park, Nanxiong City, Shaoguan City, Guangdong Province
